Delivery Information
Fast, Discreet Shipping — Done Right
Your order is personal. We treat it that way. Every package is shipped with total discretion, secure handling, and fast U.S. fulfillment.
Discreet & Secure — Always
Every order ships in a plain, unmarked white box or mailer with zero indication of what’s inside or that it came from SlipDix.
The shipping label will not mention SlipDix or describe the contents of your order.
For added privacy, your billing statement will appear as “SUTSTONE LLC” — never SlipDix.
Your privacy matters from checkout to delivery. We keep the outside boring, so what’s inside stays your business.
Example of a discreet shipping label. No product details or SlipDix branding appear on the package.
Fast U.S. Fulfillment
Orders placed before 1PM EST Monday–Friday ship the same business day. Orders placed after 1PM EST, on weekends, or on federal holidays ship the next business day.
Tracking is included with every order, so you’ll know exactly when your package is on the way.
We fulfill from trusted U.S. locations:
- Cleveland, Ohio
- Ferndale, Michigan
- Phoenix, Arizona
FREE Priority Discreet Shipping is available on orders $50+ within the 48 contiguous states. Most U.S. deliveries arrive in 2–4 business days.
Shipping rates for other orders and expedited options are calculated at checkout based on your location and selected delivery speed.
Carrier tracking updates can take several hours to appear after pickup, especially during evenings, weekends, holidays, or high-volume shipping periods.
Orders ship from trusted U.S. fulfillment locations to help keep delivery fast and reliable.
International Shipping
We ship worldwide. Rates are calculated at checkout based on your location and available services.
Most international deliveries arrive within 7–15+ days, depending on customs and local carriers.
International customers are responsible for any customs fees, duties, taxes, import restrictions, or delivery requirements set by their country.
Need Even More Discretion?
You can ship to a FedEx, UPS, or shipping storefront for pickup if you prefer not to receive packages at home.
Just bring a valid photo ID for pickup — no awkward doorstep moments.
Expedited Shipping
Want it faster? Choose a Priority or Express option at checkout for upgraded delivery speed.
Please Double-Check Your Address
To avoid delays, please make sure your shipping address is complete and accurate before placing your order. Once an order ships, we may not be able to change the delivery address.
