30-Day Satisfaction Promise

At SlipDix™, your satisfaction means everything to us. If something’s not right, we’re here to help—no awkward questions, no judgment.

If a product arrives defective or doesn’t meet your expectations, contact us within 30 days of delivery. We’ll happily offer a replacement or full refund.

What’s Covered

• Defective products: We’ll replace or refund any item that arrives damaged or doesn’t function as promised.
• Unopened items: Changed your mind? If the item is unused and sealed in its original packaging, we’ll issue a full refund or store credit.

Important Notes

That said—all returns are handled with total discretion and respect for your privacy.

Manufacturer Warranties

Some products include extended manufacturer warranties. If applicable, details are listed on each product page in the:

• “Description” tab, or
• “Specifications” section.

How to Start a Return or Warranty Claim

1. Have your order number and a brief description of the issue.
2. If defective, snap a quick photo or short video so we can speed things up.
3. Reach out using one of the options below—we’ll take care of the rest.