Warranty Information

30-Day Satisfaction Promise

At SlipDix, your satisfaction is our top priority. If something isn’t right, we’re here to help. For any product that’s defective or not living up to expectations, reach out to us within 30 days of receiving your order. We’ll gladly provide a replacement or a full refund.

Our promise includes:

Defective products: We’ll replace or refund any item that arrives damaged or doesn’t function as promised.
Unopened items: If you’ve changed your mind and the product is still in its original, unopened packaging, we offer full refunds or store credit.

Please understand, due to health and safety regulations, we are unable to accept returns on items that have been opened or used unless they are defective. Rest assured, all returns are processed discreetly.

*Many of the products on our website also offer an extended manufacturer warranty as well! If applicable, the length of time of the warranty and further information can be found in the “Description” tab under the “Specifications” tab on the product page.