🚚 Discreet & Secure Shipping—Always

We take your privacy seriously. Every order is shipped in a plain, unmarked white box or mailer with zero indication of what’s inside or that it’s from SlipDix.com.

Even your billing will stay private—charges appear as "SUTSTONE LLC" (not SlipDix). So rest easy—your secret’s safe with us. 😉

📦 Fast Fulfillment from U.S. Warehouses

Orders ship within 1–2 business days from one of our trusted fulfillment locations:

• Cleveland, Ohio (our HQ)
• Ferndale, Michigan
• Phoenix, Arizona

We ship via USPS Priority Mail, which usually arrives in 2–3 business days within the continental U.S.

• Orders under $50: $7.99 flat-rate shipping
• Orders $50 or more: FREE SHIPPING within the 48 contiguous U.S. states

🌍 International Orders

Live outside the U.S.? No problem!

International shipping fees vary and will be quoted at checkout. Most deliveries arrive within 7–15+ days, depending on your country and local customs.

🏪 Need More Discretion?

Worried about someone at home seeing your package?

You can choose to ship your order to a FedEx, UPS, or shipping storefront for pickup.

Just bring a valid photo ID, and you’re good to go—no awkward doorstep deliveries needed.

⚡ In a Rush?

Need a faster option or custom shipping quote?

Reach out to us—we’re happy to help with expedited options or special requests. 💌

✅ 30-Day Satisfaction Promise

At SlipDix™, your satisfaction means everything to us. If something’s not right, we’re here to help—no awkward questions, no judgment.

If a product arrives defective or doesn’t meet your expectations, just contact us within 30 days of delivery. We’ll happily offer a replacement or full refund.

💡 What’s Covered:

• Defective products: We’ll replace or refund any item that arrives damaged or doesn’t function as promised.
• Unopened items: Changed your mind? No problem! If the item is unused and still sealed in its original packaging, we’ll offer a full refund or store credit.

⚠️ Important Notes

Due to health & safety regulations, we cannot accept returns on items that have been opened or used, unless they’re defective. This ensures the safety and cleanliness of every item we ship.

That said—all returns are handled with total discretion and respect for your privacy.

🔁 Manufacturer Warranties

Some of our products come with extended manufacturer warranties.
If applicable, warranty info and length will be listed in the:

• “Description” tab, or
• “Specifications” section on the product page.

Let us know if you have any questions—we’re here to make your experience 100% worry-free. 💜